2021 FAQ
ANSWERS TO YOUR QUESTIONS
Shopping Information
WHAT SHIPPING METHODS ARE AVAILABLE?
All packages are shipped via local courier.
If you wish have your items delivered within the day via Grab, do get in-touch with our customer service (customerservice@outperformerph.com) and they will gladly assist you.
HOW LONG WILL IT TAKE TO GET MY PACKAGE?
We do not have control on the courier’s shipment schedule. Our cut off for pick up is at 2pm every day, except Sunday and Holidays. After which your orders shall be processed the next day. Please be reminded that our office hours are from Monday to Saturday 8am to 5pm.
All orders are processed for shipment once payment has been confirmed.
Shipping Schedule: (Estimated Time)
Metro Manila – 2-4 days
Luzon – 4 -6 days
Visayas – 6 – 10 days
Mindanao – 6 – 10 days
Islands – 8 – 12 days
DO YOU SHIP INTERNATIONALLY?
Not yet, we are setting up our store to allow for international orders.
Customer is responsible for all shipping, taxes, duties and other charges to their respective countries.